Privacy Policy/Disclaimer

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                                       Privacy Policy for Telecommunications Texting Services

Effective Date: June 2025

At One Bay Auto Works, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you use our telecommunications texting services (the "Service"). By using our Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect 

When you use our texting services, we may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, and any other contact details you voluntarily provide.
• Message Content: We may collect the content of messages you send or receive through our Service, including sender/recipient details, message text, and attachments.
• Usage Data: This includes information such as timestamps, message delivery status, device data, IP address, and other technical details related to your interaction with the Service.

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To send, receive, and manage text communications.
• Customer Support: To respond to inquiries, troubleshoot issues, and provide support.
• Service Improvement: To improve the performance, functionality, and security of the Service.
• Legal Compliance: To comply with legal requirements or respond to lawful governmental requests.

3. How We Share Your Information 

We do not sell your personal information. We may share it only under the following circumstances:

• Service Providers: We may share your information with third-party vendors who help us operate and support our Service (e.g., communication platforms, cloud storage providers).
• Legal Requirements: We may disclose your information to comply with legal obligations, such as subpoenas or court orders.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your information only for as long as necessary to provide our Service and fulfill legal or regulatory obligations. When no longer needed, we will securely delete or anonymize your data.

5. Security 

We implement reasonable security measures to protect your personal data and message content. While we strive to protect your information, no internet-based service is completely secure, and we cannot guarantee absolute protection.

6. Your Rights and Choices

You have the right to:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request that we delete your data, where legally permissible.
• Opt-Out: Opt out of non-essential communications, including marketing texts.

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party Services

Our Service may include links to third-party websites or services. This Privacy Policy applies only to our own Service. We are not responsible for the privacy practices of external sites or platforms. Please review their privacy policies separately.

8. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with the revised effective date. We recommend reviewing this policy occasionally to stay informed of any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

One Bay Auto Works
Franklin Square, NY 11010
(516) 663-1229
OneBayAutoworks@gmail.com